Publisher
Edition
At
0
The one to one manager :
real-world lessons in customer relationship management /
ISBN: 1841120936
Capstone,
2000.
TF5415.5 .P47 2000
NEU Grand Library[General Collection]
Available
0
The cluetrain manifesto :
the end of business as usual /
ISBN: 0273650238
ft.com,
2000.
HM851 L48 2000
NEU Grand Library[General Collection]
Available
2
Customer bonding :
pathway to lasting customer loyalty /
ISBN: 0844233188
NTC Business Books,
1995.
HF5415.5 .C8 1995
NEU Grand Library[General Collection]
Available
1
The six fundamentals of success :
the rules for getting it right for yourself and your organization /
ISBN: 9812618023
Marshall Cavendish,
2005.
HD31 .L3847 2005
NEU Grand Library[General Collection]
Available
2
Customer connections :
new strategies for growth /
ISBN: 0875847994
Harvard Business School Press,
1997.
HF5415.5 .W39 1997
NEU Grand Library[General Collection]
Available
3
The quest for loyalty :
creating value through partnership /
ISBN: 0875847455
Harvard Business School Press,
1996.
HF5415.5 .Q47 1996
NEU Grand Library[General Collection]
Available
0
Gonzo marketing :
winning through worst practices /
ISBN: 1841121665
Capstone,
2001.
HF5548.32 L63 2001
NEU Grand Library[General Collection]
Available
1
How to win customers and keep them for life /
ISBN: 0425114686
Putnam’s Sons,
1989.
HF5415.5 .L4 1987
-
-
0
May I help you? :
great customer service for small business /
ISBN: 1865088587 (pbk.)
Allen & Unwin,
2003.
HF5415.5 .M47 2003
-
-
0
Free, perfect, and now :
connecting to the three insatiable customer demands : a CEO's true story /
ISBN: 0684850222
Simon & Schuster,
1999.
HF5415.5 .R63 1999
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